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Privacy Policy

Privacy Policy

Your trust and data privacy matter to us. This policy explains how we collect, use, protect and respect your personal information.

Effective Date: 1 Jan 2019 Last Updated: 11 Nov 2025

At Wild Untouched Adventure, your privacy matters to us as much as your travel experience. Whether you're dreaming of your next getaway or confirming a booking, we treat your personal information with care, respect, and security. This Privacy Policy applies when you interact with us — online, by email, or through any of our booking platforms.

1. What Information We Collect

When you send us an enquiry or make a booking, we may ask for:

  • Your name and contact details (email, phone number, and address)
  • Basic travel details or special requests
  • Payment information when processing a booking

We only collect the information we genuinely need to help you plan and enjoy your adventure.

2. How We Use Your Information

We use your details to make your travel experience smooth and personal. Specifically, we may use your information to:

  • Process your booking or enquiry
  • Share relevant details with our trusted operators or lodges so they can prepare for your arrival
  • Send you booking confirmations and updates
  • Notify you about special offers or new destinations (only if you choose to hear from us)

We never sell or rent your personal information to anyone. The only time we share it is with partners directly involved in making your booking possible.

3. Payment Security

Your payment safety is our priority. All payments are processed securely through our trusted payment gateway.

We do not store your full credit card details — only the last four digits may be retained to identify your transaction if support is needed.

Our payment partners use industry-standard encryption to keep your financial data safe.

4. Email Communications

We promise not to flood your inbox! We'll only email you to:

  • Respond to your enquiry
  • Send your booking documents and travel details
  • Occasionally share travel deals or updates (if you've opted in)

If you'd rather not receive promotional emails, you can unsubscribe anytime — just click the link at the bottom of our emails or contact us directly.

5. Cookies and Online Tracking

Like most websites, we use cookies to make your browsing experience faster and smoother. Cookies help us:

  • Remember your details for future visits
  • Understand website usage through tools like Google Analytics
  • Measure ad effectiveness via Google Ads conversion tracking

These tools only provide anonymous, aggregated statistics — never personal information. You can disable cookies in your browser settings, though some features may be affected.

6. Keeping Your Information Safe

We take your privacy seriously. Our website and systems use administrative, technical and physical safeguards to prevent unauthorized access or misuse.

While no system can guarantee 100% protection, we continually improve our security practices to protect your data every step of the way.

7. How Long We Keep Your Information

We retain your information only as long as necessary to manage bookings, provide support, or comply with legal and regulatory requirements. When no longer needed, data is securely deleted.

8. Your Privacy Choices and Rights

You are in control of your information. Depending on your jurisdiction, you may have the right to:

  • Request a copy of your data
  • Ask for corrections or updates
  • Request deletion of your information
  • Withdraw consent for marketing

To make a request, email us at wilduntouchedsafaris@gmail.com and we'll gladly assist.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in services or legal requirements. Any updates appear here with a revised "Last Updated" date.

11. How to Contact Us

Have a question or concern about your privacy? We're here to help.

📧

Email

wilduntouchedsafaris@gmail.com

📞

Phone

+256 772 123456

📍

Address

Entebbe, Uganda

🌐

Website

wilduntouchedsafaris.com

At Wild Untouched Adventure, we believe trust is the foundation of every great journey. Thank you for choosing us to be part of yours.

Need Clarification?

Our team can answer privacy or booking questions quickly so you can plan with confidence.